Review monitoring & real person review response
Your customers are your most important source of feedback. Their ratings and reviews impact how search engines and other customers make decisions about your brand everyday. If you don’t pay attention to this important source of customer feedback, you could be leaving revenue on the table.
Stay informed with Review Monitoring.
Google. Facebook. Yelp. There’s no shortage of places where consumers can leave you feedback, and with multiple locations listed across hundreds of sites, simply staying on top of it all can seem insurmountable. Review Monitoring leverages GMedia Marketing’s direct integrations with sites across the Knowledge Network to pull all your reviews, from every location, into a single dashboard so you can stay informed at scale.
No worries about notifications
Review Notifications alert you the moment Team GMedia detects a new review. Schedule updates to come in as you get reviews, or on a cadence that works with your schedule.
Engage with customers on their true feedback
An effective review response strategy enables you to engage productively with your customer. It provides you with additional insights, and improves the experience your customers have with your brand. GMedia Marketing's Real Person Review Response makes addressing negative feedback, and acknowledging happy customers, easier than ever.